Stephen C 
As an online store owner using WooCommerce, I’ve faced my fair share of frustrating chargebacks. When a customer disputes a charge with their bank instead of contacting me first for a refund, it costs me time, money, and headaches. After learning the hard way, I’ve developed strategies to fight and win these disputes. In this … Read more
As a merchant who’s been through the ringer with credit card disputes, I know firsthand how frustrating chargebacks can be. Just last month, I had three disputes hit my business in a single week! It’s not just the lost revenue that hurts – it’s the time spent gathering evidence and fighting these claims that really … Read more
One day you notice a suspicious transaction, the next day you’re trying to understand terms like “provisional credit” and “temporary refund.” It’s important to understand how the chargeback process works and what happens to your money while your case is being investigated. In this article, I’ll explain exactly what a chargeback temporary refund is, how … Read more
Payment processing for your business can be rejected because you’re considered “high risk”. After helping dozens of businesses navigate this challenge, I’ve put together this comprehensive guide to high risk merchant accounts. What Is a High Risk Merchant Account? A high risk merchant account is a special type of payment processing account designed for businesses … Read more
Automated chargeback platforms are changing the game. In this post, I’ll walk you through everything you need to know about these powerful tools. You’ll learn how they work, why they’re essential for modern businesses, and how they can dramatically improve your chargeback management process. Whether you’re a small business owner drowning in dispute paperwork or … Read more
As e-commerce continues to boom, chargebacks have unfortunately become an everyday headache for Shopify store owners. In fact, chargeback rates across e-commerce saw a shocking 222% increase year-over-year in Q1 2025. With the average chargeback now hitting $374.01, these disputes aren’t just annoying—they’re seriously threatening your bottom line. In this guide, I’ll walk you through … Read more
In this post, I’ll share how AI-powered chargeback prevention and management tools are helping businesses like yours reduce costs, save time, and win more disputes. The numbers don’t lie – with chargebacks costing merchants billions annually, finding effective solutions isn’t just nice to have; it’s essential for survival in today’s digital marketplace. The Growing Chargeback … Read more
With over 214,000 reports of credit card fraud recorded in just the first half of 2024, this isn’t a rare occurrence. Credit card fraud affects millions of Americans each year, and understanding how to detect and prevent it is crucial for your financial wellbeing. I’ll walk you through the current state of credit card fraud, … Read more
I’m going to explain exactly what a return item chargeback is, how it affects your finances, and what you can do to avoid these costly penalties. What is a Return Item Chargeback? A return item chargeback is a fee your bank charges when you deposit a check that gets rejected or returned by the issuing … Read more
I’ve been in the ecommerce business long enough to know that chargebacks are more than just an occasional nuisance—they’re a serious threat to your bottom line. Every time a customer disputes a charge, you’re not just losing the sale amount; you’re facing fees, time-consuming paperwork, and potential damage to your merchant reputation. But here’s the … Read more