Credit Card Fraud Investigation

Credit Card Fraud Investigation

With over 214,000 reports of credit card fraud recorded in just the first half of 2024, this isn’t a rare occurrence. Credit card fraud affects millions of Americans each year, and understanding how to detect and prevent it is crucial for your financial wellbeing. I’ll walk you through the current state of credit card fraud, … Read more

Understanding Return Item Chargebacks

Return Item Chargeback

I’m going to explain exactly what a return item chargeback is, how it affects your finances, and what you can do to avoid these costly penalties. What is a Return Item Chargeback? A return item chargeback is a fee your bank charges when you deposit a check that gets rejected or returned by the issuing … Read more

How to Automatically Manage Chargebacks

Manage Chargebacks

I’ve been in the ecommerce business long enough to know that chargebacks are more than just an occasional nuisance—they’re a serious threat to your bottom line. Every time a customer disputes a charge, you’re not just losing the sale amount; you’re facing fees, time-consuming paperwork, and potential damage to your merchant reputation. But here’s the … Read more

What Is Buyer’s Remorse?

Have you ever bought something expensive, only to feel a wave of panic afterward? That sinking feeling in your stomach when you wonder if you’ve made a terrible mistake? I know I have, and it turns out this experience is incredibly common. It’s called buyer’s remorse, and it affects most of us at some point … Read more

Mastering Shopify Dispute Management: Essential Tips for Success

Managing a Shopify store is a thrilling experience, but sometimes unexpected challenges, like disputes, can arise. Did you know that having a chargeback rate above 1% can lead to restrictions on your Shopify account? That’s right—handling disputes effectively is crucial for your business’s survival and reputation. In this post, I’ll share some effective strategies for … Read more

Chargeback Affiliate Program

If you’ve ever been part of an affiliate program, you might have faced the dreaded word: chargeback. Did you know that over 70% of customers find chargebacks more convenient than refunds? This can be a real surprise for anyone involved in affiliate marketing. In 2023 alone, there were over 238 million chargebacks globally! That’s a … Read more