It can be confusing to navigate the world of chargebacks and credit reversals. One time, I noticed a strange charge on my statement from a store I’d never visited. The process of getting my money back taught me a lot about how the chargeback system works. 72% of shoppers don’t know the difference between chargebacks … Read more
As a merchant who’s been through the ringer with credit card disputes, I know firsthand how frustrating chargebacks can be. Just last month, I had three disputes hit my business in a single week! It’s not just the lost revenue that hurts – it’s the time spent gathering evidence and fighting these claims that really … Read more
Have you ever bought something expensive, only to feel a wave of panic afterward? That sinking feeling in your stomach when you wonder if you’ve made a terrible mistake? I know I have, and it turns out this experience is incredibly common. It’s called buyer’s remorse, and it affects most of us at some point … Read more
Managing a Shopify store is a thrilling experience, but sometimes unexpected challenges, like disputes, can arise. Did you know that having a chargeback rate above 1% can lead to restrictions on your Shopify account? That’s right—handling disputes effectively is crucial for your business’s survival and reputation. In this post, I’ll share some effective strategies for … Read more
In 2023, over 238 million chargebacks occurred globally. In this post, we’re diving deep into chargeback management, why it matters, and how you can tackle it head-on. What Is a Chargeback and Why Should You Care? A chargeback happens when a customer disputes a transaction, asking their bank to reverse the charge. This sounds fair … Read more
Many people face credit card disputes every day. In this post, I’ll show you how to handle these issues quickly and easily, ensuring you know what steps to take and what your rights are. Understanding Credit Card Charge Disputes What Causes Credit Card Disputes? Credit card disputes happen for various reasons: About one-third of disputes … Read more